Frequently asked questions

What are the dimensions of the canvas that my portrait will be printed on?

8 x 10"
This smaller frame is perfect as a gift or to surprise to a loved one or friend.

12 x 16"
This mid-sized canvas is perfect for almost any room in your home – living rooms, dining areas, and entrance halls.

18 x 24"

This sized frame is the most popular.

If I change my mind am I able to cancel my order?

Yes. As long as your cancellation request is made within 24 hours of placing your order. Orders that have already been printed cannot be cancelled.

Digital File Refund Policy
Digital download files cannot be refunded once they have been sent to you, regardless of whether you return the physical portrait.